Appendix 3: Keeping the city clean – Waste, Resources & Street Cleansing Strategy 2021-2026

Communication and engagement plan for the Waste, Resources & Street Cleansing Strategy

Stakeholder	What do we need to tell them?	Why is communication and engagement necessary?	How will we communicate?
Residents	A new strategy is being developed to set out BHCC’s ambition to keep the city clean and to sustainably manage waste and resources.	To enable residents to feed in, take part and feel a sense of ownership in the development of the strategy and the cleanliness of the city. To make residents aware of the national proposed and upcoming changes. To enable residents to understand what has been achieved in the last ten years and the ambitions of five-year strategy.	Focus group(s) Local Action Teams Consultation portal Newsletter(s) Website Social media Traditional media Dedicated inbox
Workforce / staff	A new strategy is being developed to set out BHCC’s ambition to keep the city clean and to sustainably manage waste and resources. It will also detail service specific objectives which the workforce will be contributing to. Provide feedback from the initial workshops as reported to ET&S Committee in September.	To enable staff to feed in and take part in the strategy development. To enable staff to understand what has been achieved in the last ten years and the ambitions of five-year strategy. To enable staff to understand the ambitions for the service and what their personal contribution is to the service and the city.	Virtual focus group(s) Tool Box Talks Email Staff Newsletter Posters Wave Team Meetings Dedicated inbox
Trade Unions	A new strategy is being developed to set out BHCC’s ambition to keep the city clean and to sustainably manage waste and resources. It will also detail service specific objectives which the Trade Unions members will be contributing to.	To enable the Trade Unions to feed in and take part in the strategy development. A substantial number of the workforce are represented by a trade union and may approach their representative with questions on the new strategy. The Trade Unions must be well informed to provide advice and guidance to their members. The Trade Unions can act as a critical friend and provide a viewpoint that may not otherwise be known.	Strategy Development & Delivery Board CCG meetings Focus groups Newsletter Posters Wave/intranet Team Meetings Dedicated inbox
Members	A new strategy is being developed to set out BHCC’s ambition to keep the city clean and to sustainably manage waste and resources. It will be approved by the Environment, Transport & Sustainability Committee and will act as the strategic direction for further service delivery and priorities.	To enable Members to feed in, take part and demonstrate ownership of the development of the strategy and the cleanliness of the city. To share views on their ambitions for the service and detail how these will be delivered and monitored. To assist in answering questions from constituents on the strategy.	Virtual focus group(s) Briefings Committee reports Website Dedicated inbox
Partners (including, but not limited to Veolia, East Sussex County Council, Brighton & Hove Food Partnership)	A new strategy is being developed to set out BHCC’s ambition to keep the city clean and to sustainably manage waste and resources. The strategy will detail how BHCC intends to take forward forthcoming legislative challenges and the strategic direction of the service, for which partners are key.	To enable Partners to feed in and take part in the strategy development. To ensure Partners are aware of the direction of travel and how they fit in.	Virtual focus group(s) Briefings Website Dedicated inbox